While RMS does a great job of handling most retail functions, there are some industries that require extra functionality not available “out of the box”.  One example is liquor stores and bars.  One customer we work with is a wine bar/shop in Chicago.  They were fine with the selling and ordering of wine within RMS, but being a wine bar and hosting events they needed the capability to record tips and handle tabs. 

For tracking tips, we gave them a custom button that printed a receipt that included a tip line, before the sale was complete.  Customers would fill out this receipt then the whole sale could be tendered with the tip included.  For handling customer tabs, we gave them another custom button that used the RMS “Hold Transaction” function and provided a quick, easy to use interface to recall transactions, add an item, and put the transaction back on hold without having to re-enter the transaction reference.  It has been very successful for them.

For more information on this new product, download our documentation here.